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When it’s not possible or convenient to visit a healthcare professional in person, an online healthcare service might provide a solution.
Rory is one such service marketed as a digital healthcare clinic for women. They offer products that cover a variety of conditions.
Their offerings include products for:
- general health
- skin health
- reproductive health, including menopause symptoms
- mental health
Although using Rory has some drawbacks — for example, they don’t take insurance or offer birth control — they do have a good reputation. Rory can be a convenient and efficient option if you need digital healthcare services.
Rory is marketed as “a digital healthcare clinic for women.” Their parent company, Ro, also owns Roman, which is marketed toward men.
Rory provides online healthcare services, including consultations, prescriptions, and medications. They ship medication directly to you.
Their website states that your medication should arrive within 2 days, making it quick and convenient if you can’t attend in-person appointments. They can ship your products to you monthly or quarterly, and you can cancel your Rory subscription at any time.
Rory focuses on treating general health issues, as well as issues that are common among women, including:
It’s worth noting that they don’t offer birth control, including emergency contraception.
As with all online healthcare services, Rory has both advantages and disadvantages.
Pro: They offer a wide range of treatments
Rory is a licensed pharmacy, which is why they’re able to offer prescription medication. However, they also offer nonprescription products, such as skin care products.
They also offer treatments for certain conditions that most major digital healthcare services don’t treat. These include dandruff, vaginal dryness, and allergies.
Pro: They’re relatively quick and convenient
According to the website, an initial visit can take as little as 15 minutes. A doctor or nurse practitioner will get back to you within 24 hours. They will ask further questions if needed and then discuss a treatment plan with you.
From there, your products will be shipped within 2 days. As a bonus, Rory offers free shipping.
Because this all happens online, Rory can be very convenient, especially if you can’t or don’t want to attend an in-person appointment.
Pro: They offer free follow-up calls
After you receive your medication, you will also get free unlimited follow-ups. This is useful if you have any side effects or if you feel that the medication isn’t working for you.
Con: They don’t offer birth control options
Rory does not offer contraception, including emergency contraception.
Con: They don’t take insurance
The services and products Rory offers aren’t covered by insurance or Medicare. You’ll want to take a look at their pricing page, which lists the prices of all their products and medications, to determine whether they align with your budget.
Rory offers online consultations, online educational resources, and products that cover a variety of health concerns.
General health
Rory has a wide range of prescription allergy medications. They also offer Plenity, a weight management medication approved by the Food and Drug Administration (FDA).
Rory offers products to help you quit smoking from Zero, which is also owned by Ro.
Skin health
Rory offers treatments for dandruff, eczema, and excessive sweating. They also have a skin care line.
Sexual health
They offer treatments for herpes — both genital herpes and oral herpes (cold sores).
Menopause symptoms
Rory offers products to help with the symptoms of menopause, specifically hot flashes and vaginal dryness.
Mental health
Through Ro Mind, Rory offers treatment for anxiety and depression. This includes an initial online consultation with a licensed mental health care professional as well as prescription medication, if appropriate.
They also offer Virtual Sessions, which are educational videos that include self-guided exercises for Ro Mind members.
Rory allows you to talk with a medical professional, get a prescription that suits your needs, and obtain your medication ASAP.
The process:
- You will have an online “visit” that takes as little as 15 minutes. For your visit, you’ll be required to answer questions about your lifestyle, medical history, and symptoms. You will also need to provide a government issued ID and a clear photo of your face to confirm your identity.
- You’ll hear back from a Rory practitioner within 24 hours. They might ask follow-up questions through message, phone call, or video call. This helps them evaluate whether prescription treatment will be appropriate for you.
- Your products will arrive by mail. They offer free 2-day shipping and discreet packaging.
Moving forward, your medications or products will arrive on a recurring basis, either monthly or quarterly, although you can cancel at any time. You can get free, unlimited follow-up calls with a healthcare professional.
Most reviews of Rory appear to be positive. The majority of customers on Reddit and other social media platforms recommend the service. Rory has a Google rating of 4.7 out of 5 stars, based on 92 customer reviews.
Their parent company, Roman Health Ventures, has a customer rating of 1.5 stars out of 5 on the Better Business Bureau (BBB). Some customers report that their doctors didn’t read their questionnaires properly before suggesting prescription medication.
One major drawback is that Rory doesn’t accept health insurance or Medicare, which means you’ll have to pay out of pocket.
However, a few perks help make Rory a more affordable option. For example, they offer free shipping and unlimited free follow-up calls. Their initial visit is usually $15, but as this article is being written, it’s free.
Rory is very transparent about their pricing. A price list is available on their website. This will help you estimate whether it’ll be affordable for you.
They allow you to cancel their service at any time. However, you can’t return any prescription medication you have purchased from Rory.
There are multiple online health clinics out there, including many that are specifically marketed toward women.
Hers
Hers is a digital health clinic targeted at women. They offer contraception, sexual health supplies like condoms and lubricant, and supplements. They also have treatments for herpes, skin concerns, colds and flus, and mental health conditions.
They do not take insurance and their consultations are pricier than those offered by Rory.
Nurx
Nurx is a popular birth control delivery service. They offer many different kinds of contraception, as well as:
- emergency contraception
- pre-exposure prophylaxis (PrEP), a daily medication that helps prevent HIV
- testing for sexually transmitted infections
In addition to reproductive health treatments, Nurx also offers some treatments for skin care concerns, like acne and rosacea, and migraine.
If you need a telehealth service that includes birth control, Nurx might be a good option for you. A major benefit of Nurx over Hers or Rory is that Nurx takes insurance.
According to the Rory website, their platform is fully compliant with all privacy laws to keep your personal details and medical information safe. You can read their Privacy Policy for more information.
For an added level of privacy, Rory ships your products in discreet packaging.
Can I get birth control through Rory?
Unfortunately, Rory doesn’t offer birth control.
Do I need to see a doctor in person to use Rory?
According to their website, you’ll need to have seen a doctor in person within the last 2 years in order to use Rory.
They also advise you to not use Rory as a replacement for your current doctor or other healthcare professional. Instead, you’ll ideally use their services to complement in-person treatments.
Is Rory legitimate?
Yes. They are a licensed pharmacy and employ licensed medical professionals.
Their parent company, Roman Health Ventures, has an A+ grade with the BBB.
Does Rory take health insurance?
Rory doesn’t accept health insurance or Medicaid.
Rory can provide a helpful service to those who aren’t able to visit a doctor in person. They offer treatments for a wide range of health concerns, from skin issues to reproductive health and more. Overall, reviews of Rory are quite positive.
Sian Ferguson is a freelance health and cannabis writer based in Cape Town, South Africa. She’s passionate about empowering readers to take care of their mental and physical health through science-based, empathetically delivered information.